His withdrawal requests had been repeatedly cancelled due jest to various reasons, despite having provided all necessary proofs. He also had issues with his account login and had changed his login email as per the casino’s instructions. The casino had alleged the presence of duplicate accounts as the reason for cancelling his withdrawal attempts. However, the issue had been successfully resolved and the player had received his cash out.
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Despite submitting the necessary documents multiple times, the casino kept claiming that something was missing. The Complaints Team extended the response time for the player but ultimately had to reject the complaint due owo a lack of communication from the player. The player from Bosnia and Herzegovina had been waiting for a withdrawal for less than two weeks. The Complaints Team acknowledged the delay and advised her owo wait for the processing period, which could take up to czternaście days.
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The player from Sweden has requested a withdrawal prior owo submitting this complaint. The player from Australia had requested a withdrawal less than two weeks prior jest to submitting the complaint. The player reported that the casino had refused jest to accept his documents and cancelled his withdrawal.
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- Even though partial winnings of $2580 were refunded, the player insisted the remaining balance was still owed.
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Founded in 2020, HellSpin is a relatively new gaming site that has acquired many users for its offering. Many players praise its impressive game library and exclusive features. Specifically, it has over cztery,pięć stów high-quality slot titles from esteemed providers. Also, on-line dealer and table game options accommodate users with different tastes. The generosity at Hellspin Casino Australia continues with the second deposit bonus, ensuring that players stay engaged and motivated. On their second deposit, players receive a 50% match nadprogram up to AUD 900, dodatkowo an additional pięćdziesiąt free spins.
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He reached out owo support but received no assistance and państwa frustrated with the situation. The complaint państwa resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our układ and appreciated the player’s cooperation.
